For Multi-Family Offices

Serve more families, without adding headcount.

Starch connects to the stack your firm already runs on, from Addepar to your CRM, custodians, billing, and document systems, and handles context-heavy client service work with custom agents under human oversight. Your team keeps the judgment, and every client's data stays walled off.

A single family? See our family office page.
Starch connects to your firm's existing tools A central Starch node connected by animated lines to 12 platforms: Addepar, Orion, Black Diamond, Salesforce, Schwab, and many more, Pershing, Canoe, Gmail, DocuSign, Practifi, Masttro. Addepar Orion Black Diamond Salesforce Schwab and many more Pershing Canoe Gmail DocuSign Practifi Masttro

Monday morning, your Head of Client Service.

A real morning, from his inbox. The brief on the right is what he opens at 7:30. The lists below describe what he used to do, and what he does now.

Without Starch · Monday morning

  • Open Addepar and rebuild 18 client reports
  • Chase onboarding documents across email
  • Answer client requests from memory and old threads
  • Reconcile the capital call across six families by hand
  • Hope nothing slips before Friday

With Starch · Monday morning

  • Open the brief
  • Approve the 18 client reports
  • Send the two onboarding sign-offs
  • Review the drafted client replies
  • Approve the six capital-call allocations

Built around your firm's stack.

Whether your firm runs on Addepar, Orion, Black Diamond, your CRM, or your custodians directly, Starch reads, writes, and acts across every client account, in one place.

Addepar

Pull performance and exposures and draft each family's report from one source.

Orion

Reconcile accounts and generate per-client and consolidated reporting.

Black Diamond

Draft client-ready performance reporting across the whole book.

Salesforce

Keep every client relationship current and brief your team before each touchpoint.

Canoe

Parse capital calls and distributions and allocate them per client.

DocuSign

Route onboarding and approvals for signature, with human sign-off.

Plus billing, email, drive, custody, and 3,000+ more connectors. If your firm uses it, Starch connects to it.

Detects what changed. Knows what it means. Takes the next step.

Because Starch is connected to your tools and grounded in each client's context, it can spot live changes, understand what they mean, and take the next step. Every external action waits for human approval.

Example: the quarterly reporting cycle begins
The quarterly reporting cycle begins, per-family reports drafted and flagged for review in the morning brief Step 1: quarterly reporting cycle begins. Step 2: the Client Service Starch agent pulls each family's data, drafts per-family reports, reconciles against custodians, and flags exceptions for review. Step 3: it pulls from Addepar and drafts each tailored report. Step 4: the completed reports land as an item in Monday's brief for sign-off. Quarterly cycle Reporting begins trigger Starch CoS • Pull each family's data • Draft per-family reports • Reconcile against custodians • Flag exceptions for review Client Service's agent Pull from Addepar Per family, this quarter Draft each report Tailored, sources linked Monday's brief "18 reports ready. Review and send."
Where Starch fits

Workflows we help build.

Client onboarding

Gathering documents, setting up entities and accounts, connecting systems, and scoping access for each new family is slow and manual.

Starch runs onboarding: collect documents, map accounts, configure per-client access, with sign-off.

Per-client and consolidated reporting

Every family needs a tailored report, and the firm needs a book-level view.

Starch drafts each family's report and the consolidated roll-up from existing data.

Fee billing

Calculating and reconciling fees across families and schedules is error-prone.

Starch drafts fee calculations and invoices for review before anything bills.

Capital-call handling across clients

One drawdown notice fans out across every client invested in the fund.

Starch allocates per client, drafts approvals and wires, and tracks status.

Manager diligence

Diligence done once should serve every relevant client, but the work gets repeated.

Starch assembles diligence briefs and routes them to the families they fit.

Relationship and CRM management

Client context is scattered across notes, email, and the CRM.

Starch keeps relationship records current and briefs you before every touchpoint.

Compliance and audit

Regulatory reporting and audit trails across the book are a constant manual burden.

Starch maintains logs, drafts regulatory reporting for review, and flags exceptions.

Client meeting prep

Prepping each family meeting means pulling history, performance, and open items.

Starch generates a per-family meeting brief with linked sources.

Not a platform to configure. A system we build with you.

Starch isn't software you log into and configure. Our team builds the agentic operating system around your firm, starting with the two workflows worth automating first.

1

Discovery

We sit with each seat on your team and learn the work that actually happens. You don't pick what to automate. We figure it out together.

2

Build

Our team configures the agentic operating system around your firm: custom apps, your knowledge, your tools, your guardrails.

3

Tune

Weekly reviews with a named human pod. Workflows evolve. So does the system. You never maintain it alone.

Built so every client family stays walled off.

Your firm's data, agents, and audit log stay inside your tenant A sealed inner container labeled "Your firm's tenant" sits inside the broader Starch infrastructure. The tenant holds your data, your agents, and your audit log. Starch infrastructure Your firm's tenant Your data per client, segregated Your agents trained on your context Your audit log every action, exportable
Each client family's data is isolated from every other
Encryption in transit and at rest
Your data never trains a model
Access scoped per person and client
Full audit log of every agent action
Single-tenant deployment available

Shared context does not mean universal access. The whole team works from the same ground truth, with access scoped to each person's role.

One tier. Built for multi-family offices.

A single Enterprise engagement, tailored to your firm. Flat annual contract. No per-seat charges, no per-task meters.

Tailored to your firm.

Frequently asked.

How do you keep one client's data from another's?

Each client family's data is isolated. Agents only see the client they are working in, access is scoped per person and client, and every action is logged.

Does my data train an AI model?

Never. Your firm's data stays in your tenant. We do not train on client data.

How long does onboarding take?

We start with two workflows and expand from there. Most firms see the first two live within a few weeks. We map the exact timeline when we scope your build.