For Banks & Credit Unions

Run your institution's back office under full oversight.

Starch connects to the core systems and digital platforms your institution already runs on, from Fiserv to Jack Henry, Outlook, and your document management tools, and handles context-heavy operations work with custom agents under human oversight. Your team keeps the judgment.

Starch connects to your institution's existing tools A central Starch node connected by animated lines to 12 platforms: Fiserv DNA, Jack Henry Symitar, FIS IBS, nCino, MeridianLink, Outlook, SharePoint, DocuSign, Salesforce, OnBase, Laserfiche, and many more. Fiserv DNA Jack Henry Symitar FIS IBS nCino MeridianLink Outlook SharePoint DocuSign Salesforce OnBase Laserfiche and many more

Wednesday morning, your Operations Manager.

A real morning, from her inbox. The brief on the right is what she opens at 7:45. The lists below describe what she used to do, and what she does now.

Without Starch · Wednesday morning

  • Log into the core and pull the flagged transaction manually
  • Search email and case notes to build the compliance narrative
  • Reconcile GL figures across two systems in a spreadsheet
  • Chase down exam documents from three departments
  • Rebuild the board packet from last month's template

With Starch · Wednesday morning

  • Open the daily brief
  • Review the compliance case narrative and route it to the compliance officer
  • Sign off on the two GL exceptions
  • Review the three exam response drafts and send
  • Forward the board packet for final approval

Built around your institution's stack.

Whether your institution runs on Fiserv DNA, Jack Henry Symitar, FIS IBS, nCino, or your document management platform, Starch reads, writes, and acts inside the systems your team already uses.

Fiserv DNA

Pull member records, transaction history, and account data to support compliance, servicing, and reconciliation workflows.

Jack Henry Symitar

Connect credit union member and loan data to agent workflows that draft, track, and route for human review.

nCino

Track loan pipeline status, surface exceptions, and draft servicing communications from live loan data.

OnBase

Pull documents into compliance and exam prep workflows without manual retrieval across the repository.

Outlook

Triage member correspondence, draft responses, and route approvals with a full audit trail.

DocuSign

Track signature status on loan documents, member agreements, and board materials with automated follow-up.

Plus accounting, email, drive, e-sign, and 3,000+ more connectors. If your team uses it, Starch connects to it.

Detects what changed. Knows what it means. Takes the next step.

Because Starch is connected to your core systems and grounded in your institution's knowledge, it can spot live changes, understand what they mean, and take the next step. Every external action waits for human approval.

Example: a flagged transaction comes in
Example automation: flagged transaction arrives, Starch gathers context and drafts the case, the compliance review lands in the morning brief Step 1: flagged transaction arrives in the core system. Step 2: the Compliance Team's Starch agent pulls transaction history, member context, and related case notes, then drafts the case narrative. Step 3: it logs the case and drafts the SAR or exception report. Step 4: it lands as an item in the morning brief for compliance officer review. Flagged transaction Arrives in the core trigger Starch Workspace • Pull transaction history • Gather member context • Draft the case narrative • Flag for compliance review Compliance Team's agent Log exception case Member, amount, date Draft case narrative Context, flags, next steps Morning brief "Case ready for review. Narrative drafted."
Where Starch fits

Workflows we help build.

BSA/AML compliance reporting support

SAR and CTR filings require pulling context from transaction data, case notes, and email across multiple systems.

Starch gathers the relevant transaction context, drafts the case narrative, and routes it to your compliance officer for review before filing.

Member and loan servicing operations

Routine member requests, loan status updates, and document follow-ups pile up across email, the core, and the loan origination system.

Starch tracks open items, drafts responses, and surfaces the ones that need a human decision.

Exception and dispute handling

Disputes and exceptions require pulling transaction history, drafting correspondence, and tracking resolution across multiple platforms.

Starch assembles the transaction context, drafts the response, and keeps a traceable log through to resolution.

Account and GL reconciliations

Daily and period-end reconciliations require manually matching figures across the core, spreadsheets, and accounting systems.

Starch runs the comparison, surfaces the exceptions, and drafts the reconciliation summary for sign-off.

Audit and exam preparation

Regulatory exams require pulling documentation, drafting responses to examiner requests, and coordinating across departments under deadline.

Starch organizes the request list, gathers the supporting documentation, and drafts responses ready for leadership review.

Vendor management tracking

Vendor contracts, due diligence reviews, and renewal dates are scattered across email, drives, and spreadsheets.

Starch tracks vendor records, flags upcoming renewals, and drafts the due diligence summaries your team needs to approve.

Board packet assembly

Monthly board materials require pulling financials, risk metrics, and committee minutes from multiple sources before the deadline.

Starch assembles the packet from your existing materials, with sources linked, ready for final review.

Regulatory filing tracking

Call report schedules, HMDA filings, and other deadlines are tracked manually with no single source of truth.

Starch monitors filing schedules, tracks completion status, and drafts the prep checklist for each upcoming deadline.

Not a platform to configure. A system we build with you.

Starch isn't software you log into and configure. Our team builds the agentic operating system around your institution, starting with the two workflows worth automating first.

1

Discovery

We sit with each seat on your team and learn the work that actually happens. You don't pick what to automate. We figure it out together.

2

Build

Our team configures the agentic operating system around your institution: custom apps, your knowledge, your tools, your guardrails.

3

Tune

Weekly reviews with a named human pod. Workflows evolve. So does the system. You never maintain it alone.

Built for the security a regulated institution requires.

Your institution's data, agents, and audit log stay inside your tenant A sealed inner container labeled "Your institution's tenant" sits inside the broader Starch infrastructure. The tenant holds your data, your agents, and your audit log. Starch infrastructure Your institution's tenant Your data member data, loans, email Your agents trained on your context Your audit log every action, exportable
Encryption in transit and at rest
Your data never trains a model
Granular access per person and family member
Full audit log of every agent action
Single-tenant deployment available
Run in your own cloud on Enterprise tier

Shared context does not mean universal access. The whole team works from the same ground truth, with access scoped to each person's role.

One tier. Built for banks and credit unions.

A single Enterprise engagement, tailored to your institution. Flat annual contract. No per-seat charges, no per-task meters.

Tailored to your institution.

Frequently asked.

Does member data train an AI model?

Never. Your data stays in your institution's tenant. We do not train on your member or transaction data, and your data is not shared across institutions.

How does Starch handle regulatory requirements around data isolation?

Each institution runs in a single-tenant environment. Every agent action is logged with a full audit trail. External actions, including sending emails or updating records in your core, require human approval before execution. You own your data and can export it at any time. No compliance certifications are claimed; your team retains oversight at every step.

How long does onboarding take?

We start with two workflows and expand from there. Most institutions see the first two live within a few weeks. We map the exact timeline when we scope your build.