For Insurance

Run your agency's back office without adding headcount.

Starch connects to the systems your agency already runs on, from your AMS to carrier portals, email, and e-sign, and handles context-heavy work with custom agents under human oversight. Your team keeps the judgment.

Starch connects to your agency's existing tools A central Starch node connected by animated lines to 12 platforms: Applied Epic, EZLynx, AMS360, HawkSoft, Gmail, Outlook, DocuSign, QuickBooks, Sagitta, Google Drive, SharePoint, and many more. Applied Epic EZLynx AMS360 HawkSoft Gmail Outlook DocuSign QuickBooks Sagitta Google Drive SharePoint and many more

Monday morning, your ops lead.

A real morning, from her inbox. The brief on the right is what she opens at 8:00. The lists below describe what she used to do, and what she does now.

Without Starch · Monday morning

  • Log into five carrier portals to check renewal terms
  • Answer COI requests one by one between other tasks
  • Manually open a claim and draft the FNOL letter
  • Spend an hour matching the carrier commission statement to AMS records
  • Chase the loss run you requested two weeks ago

With Starch · Monday morning

  • Open the daily brief
  • Approve the six completed COI certificates
  • Review and send the Smith Construction FNOL
  • Sign off on the renewal summaries
  • Forward the commission discrepancy report to accounting

Built around your agency's stack.

Whether your agency runs on Applied Epic, EZLynx, AMS360, or HawkSoft, Starch reads, writes, and acts inside the systems your team already uses.

Applied Epic

Pull policy data, log activity, open claims, and update client records without leaving the workflow.

EZLynx

Read policy details and expiration dates, draft renewal summaries, and flag coverage changes automatically.

AMS360

Query coverage, generate COIs, and reconcile commission data against carrier statements.

HawkSoft

Access client history, track COI requests, and log account activity from inside your workflows.

DocuSign

Route applications, endorsements, and certificates for e-signature with human approval before sending.

QuickBooks

Reconcile commission payments and flag discrepancies between carrier statements and your books.

Plus accounting, email, drive, e-sign, and 3,000+ more connectors. If your team uses it, Starch connects to it.

Detects what changed. Knows what it means. Takes the next step.

Because Starch is connected to your AMS, carrier portals, and email, it can spot live changes, understand what they mean, and take the next step. Every external action waits for human approval.

Example: a renewal notice comes in
Example automation: renewal notice arrives, Starch extracts policy terms, updates the AMS, and drafts the COI or renewal for morning brief review Step 1: renewal notice arrives in email. Step 2: the Agency's Starch agent extracts policy terms, checks the AMS record, and drafts the renewal or COI. Step 3: it updates the AMS and drafts the certificate or renewal summary. Step 4: it lands as an item in the morning brief for account manager sign-off. Renewal notice Arrives in email trigger Starch Workspace • Extract policy terms • Check AMS coverage record • Draft renewal or COI • Flag for human sign-off Agency's agent Update AMS record Policy, expiry, carrier terms Draft renewal or COI Coverage, insured, effective date Morning brief "Renewal ready to approve. Expires in 14 days."
Where Starch fits

Workflows we help build.

Policy renewal prep

Renewal notices pile up across carrier portals, email, and the AMS. Someone has to cross-reference each one manually.

Starch pulls each expiring policy, cross-references carrier terms, drafts a renewal summary, and surfaces it in the morning brief ready for your review.

Certificate of insurance issuance

COI requests come in by email all day. Each one requires opening the AMS, verifying coverage, and sending a certificate, eating hours of an account manager's day.

Starch reads the request, verifies current coverage in your AMS, generates the COI, and routes it for approval before sending.

Policy checking

Comparing the carrier-issued policy against the application and AMS record is tedious and error-prone.

Starch reads both documents, flags every discrepancy, and drafts a correction request to the carrier for your review.

New-business submission prep

Gathering ACORD forms, loss runs, and supplementals from the insured and packaging them for each carrier takes time the producer doesn't have.

Starch assembles the submission package from your AMS data and insured documents, formats it per carrier requirements, and queues it for producer sign-off.

Endorsement processing

Mid-term change requests sit in email waiting for someone to log into the carrier portal, request the endorsement, and update the AMS.

Starch reads the change request, drafts the endorsement, logs it in the AMS, and flags any coverage gaps for your team to review.

Claims first-notice-of-loss intake

When a claim comes in, someone has to gather all the details, open a claim file in the AMS, and notify the carrier, all while the insured is waiting.

Starch extracts the loss details from the insured's message, opens the claim in your AMS, drafts the FNOL to the carrier, and alerts the account manager.

Commission statement reconciliation

Carrier commission statements arrive in different formats. Matching them to policies in the AMS and spotting discrepancies is a monthly grind.

Starch parses each carrier statement, reconciles against your AMS records, flags unmatched items, and drafts the discrepancy report.

Loss-run requests and tracking

Prospects and renewals both require loss runs. Requests go out by email, and then you have to chase carriers for weeks.

Starch sends the loss-run requests, tracks responses per carrier, follows up automatically, and surfaces completed runs in one place.

Not a platform to configure. A system we build with you.

Starch isn't software you log into and configure. Our team builds the agentic operating system around your agency, starting with the two workflows worth automating first.

1

Discovery

We sit with each seat on your team and learn the work that actually happens. You don't pick what to automate. We figure it out together.

2

Build

Our team configures the agentic operating system around your agency: custom apps, your knowledge, your tools, your guardrails.

3

Tune

Weekly reviews with a named human pod. Workflows evolve. So does the system. You never maintain it alone.

Built for the security an independent agency demands.

Your agency's data, agents, and audit log stay inside your tenant A sealed inner container labeled "Your agency's tenant" sits inside the broader Starch infrastructure. The tenant holds your data, your agents, and your audit log. Starch infrastructure Your agency's tenant Your data policies, COIs, email Your agents trained on your context Your audit log every action, exportable
Encryption in transit and at rest
Your data never trains a model
Granular access per person and family member
Full audit log of every agent action
Single-tenant deployment available
Run in your own cloud on Enterprise tier

Shared context does not mean universal access. The whole team works from the same ground truth, with access scoped to each person's role.

One tier. Built for insurance agencies.

A single Enterprise engagement, tailored to your agency. Flat annual contract. No per-seat charges, no per-task meters.

Tailored to your agency.

Frequently asked.

Does my agency's data train an AI model?

Never. Your data stays in your tenant. We do not train on your clients' policies, documents, or communications.

How do you handle carrier data and insured information?

Access is scoped per user and workflow, every agent action is logged, and external actions wait for human approval before anything is sent or filed. You own your data and can export it at any time. Single-tenant deployment is available.

How long does onboarding take?

We start with two workflows and expand from there. Most agencies see the first two live within a few weeks. We map the exact timeline when we scope your build.